Last Updated: August 2026
At Komal Fabric, we aim to deliver your orders safely and conveniently across India. Please read the following shipping terms before placing your order.
1. Shipping Availability
We currently provide delivery across India.
Orders can be shipped to serviceable residential and commercial addresses supported by our delivery partners.
2. Order Processing & Dispatch
Orders are processed after successful order confirmation.
We carefully check and pack each product before dispatch.
Once your order has been dispatched, applicable tracking information may be provided to the customer.
3. Delivery Time
The normal estimated delivery time is:
3–7 working days from the date of dispatch.
Delivery time may vary depending on the delivery location, courier availability, weather conditions, holidays, or other circumstances beyond our control.
4. Shipping Charges
Shipping charges are based on the delivery location:
- Selected locations within Jaipur: ₹60
- Other locations across India: ₹100
The applicable shipping charge will be displayed during checkout before the order is placed.
5. Order Tracking
Once the order is dispatched, tracking details may be provided where available.
Customers can use the tracking information to check the status of their shipment.
6. Delivery Delays
Although we aim to deliver orders within the estimated delivery period of 3–7 working days, delays may occasionally occur because of:
- Courier or logistics issues
- Weather conditions
- Public holidays
- High shipment volumes
- Unserviceable or remote locations
- Incorrect or incomplete delivery information
- Other circumstances beyond our reasonable control
7. Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate shipping address, including:
- Name
- House/Flat number
- Street/Area
- City
- State
- PIN code
- Valid mobile number
Komal Fabric will not be responsible for delivery failure caused by incorrect or incomplete address information provided by the customer.
8. Failed Delivery
If a courier partner is unable to deliver the order because of an incorrect address, customer unavailability, or other delivery-related issues, additional delivery arrangements may be required.
Customers may be contacted to resolve the delivery issue.
9. Damaged Package
If the package appears visibly damaged at the time of delivery, customers are advised to carefully check the product and contact Komal Fabric Customer Support as soon as possible.
For eligible damaged-product claims, customers may be requested to provide photographs or other information for verification.
10. Delivery Confirmation
An order will generally be considered delivered once the courier partner confirms successful delivery at the address provided by the customer.
11. Contact & Customer Support
For shipping-related assistance, customers should contact Komal Fabric Customer Support using the contact details provided on our website.
Please keep your order number available when contacting us.
Komal Fabric – Crafting Comfort, Creating Style.